Privacy Policy · Effective 5 November 2026
Privacy Policy
This policy explains how Northern Sky Logistics, operating from Raveschoot 22, 9080 Lochristi, Belgium, handles personal data collected through this website. It covers what is collected, why, how long it is kept, and how to contact us about it.
Data we collect
When you submit an enquiry through the contact form, we collect the name, email address, phone number and shipment details you provide. Shipment details may include collection and delivery addresses, cargo descriptions and timing requirements. If you contact us by phone or email, we hold the same information in the correspondence.
Identification
Who you are
Your name, company name where relevant, email address and phone number. We need a working reply address and a number a dispatcher can reach during working hours, Monday to Friday, 09:00–18:00.
Shipment detail
What needs moving
Collection and delivery addresses, cargo descriptions, weights or pallet counts where you have them, and the timing the load has to meet. These are the same fields a quotation or transport plan is built from.
Where an enquiry turns into a real shipment, customs paperwork or warehouse handling can add records such as the goods description, the movement reference and the parties named on the transport document. Those additions come from the transport itself, not from browsing this site.
Why we process it
We process your data to respond to your enquiry, prepare quotations and transport plans, and coordinate shipments you ask us to handle. Where a shipment is arranged, we process the data needed to perform the transport service and to meet customs and documentation obligations. We do not use enquiry data for unrelated marketing.
Step 1
Answering the enquiry
We read what you send, check whether the route, the load and the timing are something we can move, and come back with a route suggestion or a clear answer if we cannot.
Step 2
Building the plan
For a live request we use the addresses, cargo detail and timing to work out a realistic collection window, a carrier fit and the documentation the move will need.
Step 3
Running the shipment
Once you ask us to handle the load, the same details follow the transport: driver instructions, warehouse intake, and the customs and delivery paperwork the journey requires.
Legal basis
We process enquiry data on the basis of your request for a quotation or service, and on the basis of our legitimate interest in responding to business enquiries. Where a transport contract is concluded, processing is necessary for its performance and for compliance with legal obligations, including customs and transport documentation requirements.
Where we rely on legitimate interest, that interest is limited to answering an enquiry you or your company chose to send. You can object to that processing at any time; the contact details are at the bottom of this page.
Where the data travels
Sharing and retention
We share shipment details with carriers, warehouse operators and customs agents where this is necessary to arrange the transport you have requested. We do not sell personal data.
Enquiry records are retained for as long as needed to handle the request and to meet legal, accounting and customs record-keeping obligations, after which they are deleted.
Who sees what
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Carriers
The collection and delivery points, cargo detail and timing a driver needs to run the leg.
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Warehouse operators
Intake and release information where goods are stored or cross-docked before onward delivery.
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Customs agents
The declarations and supporting detail required for the movement to clear border checks.
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No one else
We do not sell or rent personal data, and we do not pass enquiry details on for unrelated marketing.
Your rights
Under applicable data protection law you have the right to access the personal data we hold about you, to request correction of inaccurate data, to request deletion where there is no legal obligation to retain it, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.
Access
Ask for a copy of the personal data we hold about you and what it was used for.
Correction
Have wrong addresses, names or cargo detail fixed so a live shipment is not held up by a bad record.
Deletion
Ask us to remove data where there is no legal, accounting or customs reason to keep it.
Object or restrict
Tell us to stop or limit a specific use of your data, such as enquiry follow-up.
Send a request to the email address below and describe what you want changed or removed. If we need to confirm who you are before releasing or altering a record, we will say so in the reply rather than act on the first message. Where a shipment is still running or an invoice is still within its legal retention period, some records cannot be deleted until that obligation ends.
Cookies
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Contact
Questions about this policy, or a request about the data we hold on you, can go to the same address and number used for everyday transport enquiries.
Contact usData controller
Northern Sky Logistics
- Address
- Raveschoot 22, 9080 Lochristi, Belgium
- Phone
- 998202598
- [email protected]
- Working hours
- Monday–Friday: 09:00–18:00
This policy was last reviewed on 5 November 2026 and describes how this site handles personal data. It does not replace any transport contract or customs requirement that applies to a specific shipment.