Loading bay doorway at night with a trailer backed to the dock and a worker at the ramp

Lochristi · East Flanders

Contact Northern Sky Logistics

Send us your shipment details and the dispatch desk will come back with a plan. The more you tell us at the start, the more useful the first reply will be.

Dispatch desk

Time-critical today? Call us instead.

Send shipment details

Monday to Friday, 09:00–18:00. Outside those hours, your message is picked up the next working day.

Send a shipment enquiry

Tell us what is moving, and the first reply will be useful

Include the collection address, the delivery address, what is moving, how much of it, and when it has to arrive. If the goods need a temperature range, are oversized, or cross an EU border, say so, because those details change which options apply.

You can use the form on this page or email us directly. Either reaches the same desk, and either is fine.

  • Collection address and delivery address, with postcodes.
  • What the goods are, how many pallets or packages, and their weight.
  • Any temperature range, oversized dimensions, or hazardous classification.
  • The delivery window, and whether the goods cross an EU border.
Email us

We use your details to answer this enquiry only. See our Privacy Policy for how that works.

Call the dispatch desk

Some questions resolve faster in conversation

If your shipment is time-critical or you need an answer quickly, call us. Routing questions in particular tend to depend on details we would have to ask for anyway, and a short call usually settles them faster than a thread of emails.

Have the delivery window and the cargo dimensions to hand if you can. Those two answers decide most of the routing conversation before it starts.

Phone

998202598

Best for time-sensitive questions and anything that needs an answer the same day.

Email

[email protected]

Better for documentation, quotations and anything that comes with attachments.

Where we are

Lochristi, between Ghent and Antwerp

Lochristi sits in East Flanders, close to the E17 corridor and within easy reach of the Antwerp-Bruges port complex and Brussels Airport. That position is why the yard works as a collection point for shipments heading both south and east.

Northern Sky Logistics
Raveschoot 22
9080 Lochristi
Belgium

Working hours

Monday to Friday: 09:00–18:00

Enquiries that arrive outside working hours are picked up on the next working day.

Call the dispatch desk

Visitors and drivers are welcome at the yard during working hours. If you are collecting or delivering, tell the dispatch desk your arrival time first.

What happens after you send an enquiry

A coordinator reads it, and you get a real answer

Your message reaches the dispatch desk and a coordinator reads it. If anything is missing, they will ask rather than assume. Either way, you get a real answer rather than a holding reply.

Your message lands with the dispatch desk and a coordinator reads it the same working day where possible.

If details are missing — dimensions, a temperature range, a border crossing — you are asked for them rather than guessed at.

If the shipment fits one of our regular lanes, you get a plan covering the mode, the route and the customs position.

If it does not fit, you hear that early, along with a suggestion for how to structure it instead.

Documentation, quotations and anything with attachments travel better by email; deadlines travel better by phone.

Working hours and response times

Standard Belgian business hours, Monday to Friday

Enquiries received during working hours are usually reviewed the same day. Enquiries that arrive outside working hours are picked up on the next working day. If your shipment needs attention sooner than that, call rather than email, and be clear about the deadline.

Staged groupage pallets on a wet cross-dock yard at night

The yard at Lochristi

Where most groupage loads are consolidated

Before you send

Common questions from shippers

Short answers to the things that come up most often before a first enquiry. If yours is not here, ask it in the form — that is what the desk is for.

How quickly will I hear back?

Enquiries received during working hours are usually reviewed the same day. Anything that arrives outside Monday to Friday, 09:00–18:00 is picked up on the next working day.

What should I include in the first message?

Collection and delivery addresses, what the goods are, how much of it is moving, and when it has to arrive. Add any temperature range, oversized dimensions, hazardous classification or EU border crossing, because each of those changes the options available.

Can I get a quote before I commit to a lane?

Yes. Send the shipment details and you will get a plan covering the mode, the route and the customs position. If the load does not fit a regular lane, you will hear that early along with a suggestion for how to structure it.

Should I email or call?

Email suits documentation, quotations and anything with attachments. Phone suits time-sensitive questions and anything that needs an answer the same day. Both routes reach the same desk.

Do you handle shipments that cross an EU border?

Yes, and it is worth saying so in the first message. Cross-border consignments need customs documentation prepared alongside the transport plan, so knowing early keeps the timeline realistic. Our Customs & Cross-Border page explains what to prepare.

Can I visit the Lochristi yard?

Yes, during working hours. If you are collecting or delivering, tell the dispatch desk your arrival time first so the yard is ready for you.